- User Services
- Collection areas:
- Office hours:
Please note: I will be working remotely for the duration of the University closure, and will be available during normal working hours.
You can send me an email at my email address below, or you can book an appointment.
I am available through email, phone, or web meeting software.
- Research areas:
Blended models of reference and user services, citation and quotation analysis.
Genzinger, Peter and Deborah Wills. "Giving credit: How well do librarians cite and quote their sources? Reference and User Services Quarterly. 57, no. 1 (2017): 30-41. http://dx.doi.org/10.5860/rusq.57.1.6440
Oud, Joanne and Peter Genzinger. "Aiming for service excellence: Implementing a plan for customer service quality at a blended service desk." Journal of Access Services, 13, no. 2 (2016): 112-130. http://dx.doi.org/10.1080/15367967.2016.1161521
Genzinger, Peter, review of Map Use: Reading, Analysis, Interpretation, by Kimerling, A. Jon, Aileen R. Buckey, Phillip C. Muehrcke, and Juliana O. Muehrcke, Bulletin, Association of Canadian Map Libraries and Archives, 156 (Spring/Summer 2017): 25-28. http://openjournals.uwaterloo.ca/index.php/acmla/issue/view/200/208
Genzinger, Peter, review of Herschel Island = Qikiqtaryuk: a Natural and Cultural History of Yukon's Arctic Island, Bulletin, Association of Canadian Map Libraries and Archives,143 (Winter 2013): 25-26. http://openjournals.uwaterloo.ca/index.php/acmla/issue/view/187/196